PFWCA UK Complaints Policy
1. Purpose
To ensure complaints are handled fairly and transparently.
2. How to Complain
Complaints can be made via:
Email
Phone
In writing
3. Process
Acknowledge within 5 working days
Investigate
Respond within 14–28 days
4. Escalation
If unresolved, complaints may be escalated to trustees.
5. Confidentiality
All complaints handled sensitively and confidentially.
HELP
CONTACT
📞 +44 7344 964067
PFWCA UK Limited is a non-profit organisation registered in the United Kingdom: 17139325
Registered with CAC Nigeria: CAC/IT7532221
© 2026 Precious Foundation for Women, Children & Adolescents (PFWCA). All rights reserved
CONNECT
Supporting women, children, and teens
PFWCA UK conducts regular risk assessments and follows UK health and safety standards during all community activities.